Privacy Policy

Last updated: 25 December 2025

Al Zekra Group (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://alzekra.ae.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you visit our website and place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment providers)

  • Order and transaction history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you about orders, deliveries, and support requests

  • Improve our website, products, and services

  • Send promotional or marketing communications (only if you opt in)

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Enhance user experience

  • Analyze website traffic and usage

You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

  • Payment gateways and logistics partners to complete transactions

  • Service providers who assist in website operations

  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for the intended purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no online system is completely secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction or updates to your information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Company Name: Al Zekra Group
Website: https://alzekra.ae
Email: info@alzekra.ae